Ristorante Pano Food and Wine

We had been to Pano Food & Wine a couple of times two years ago for lunch and were really impressed, so when my Italian partner and I were looking for somewhere to have an Aperitivo to celebrate her birthday with friends and children, we thought it would be a great choice. First impressions were as we remembered: the location is fantastic, the restaurant is beautiful and modern, and the playground is brilliant for children. Unfortunately, cracks quickly began to show. We were told we could arrive from 6pm and were shown to our table, but then nothing happened. After 15 minutes we tried to order at the bar, only to be told we had to order from the table. When no one came, we returned to the bar, where the bartender dismissively told us she’d serve us “when she was ready.” The restaurant was empty. It took around 30 minutes before we could finally place an order. The view of the sunset was stunning, but the atmosphere was spoiled by blaring, tacky music that made it feel more like a campsite disco than the elegant restaurant it is. It was so loud indoors that it made conversation difficult and completely cheapened the setting. The waiters at our table were polite and attentive, but the bartender’s attitude left a sour impression, with several of our guests remarking on how unwelcoming she was. That said, the food and drinks were good, and the prices are reasonable. We’ve had much better experiences here in the past, so we’ll give it another try one day, hopefully this was just an off night.