OSTERIA PORTA DI BACCO

I loved it, everything here was perfect, the food the attention, the place, the attention to details, 100% recommended to go, don't think just go.

Great food nothing to complain about. Got up to walk away for 1 min. They removed all the food from our table and threw it out apparently. If you charge 100$ plus for a steak, make sure the customer is done. At least 3/4 of the food was left on our plates. Barely any apologies or doing anything to make it right. Disappointed.

Nice place to have dinner. Great variety of local wine and others. Food was good but prices were little higher than expected. After all it was a positive experience

I think we just got unlucky. This is a beautiful restaurant with a museum-like display of artifacts and warm, romantic table setting in different areas of the restaurant. In summary, our Fiorentine steaks was completely cold, through and through room temperature cold. We were seated and ordered a cheese platter and I asked for olive oil to go with the bread. The server acknowledged, but never brought the olive oil. We've ordered Fiorentine steak as a main dish. We were waiting and saw a number of other customers come after us, placed orders and getting their steaks ahead of us served by different server. When our steak finally arrived it was completely cold, outside, inside just room temperature. The server just place it on a table and left without coming back, and since kids were hungry, we just ate it. When the server finally came back after 40min or so, we informed her the steak was cold, and asked for desert menu. Another 25 mins went by and we saw the server started cleaning some other tables and finally looked in our direction and I think realized we never got the desert menu. At checkout the host asked about the steak and then started telling me "I should have ordered another one, I should have asked to have it reheated, I should have the sever to quickly search it", to be honest I found it distasteful that I had to start defending my decision to eat a cold steak. First, it should have been brought on time and warm. Second, The server should have checked with us after a few minutes. We were offered a 6 euro off for desert but on a 100 euro steak, I'd prefer a simple "sorry" and some politeness. Most likely the server was just either overwhelmed or inadequate, happens, but with the lack of class from the host, it's hard to rate this worst steak experience in Tuscany higher than 2 stars.

I wanted to take a moment to review this wonderful restaurant in Montepulciano, one of our favorite places in Italy. 🇮🇹 A very special thank you to Andrea, who was incredibly kind to my 6-year-old daughter. We were walking back to our Airbnb when she said she was hungry, so we stopped by Porta di Bacco. Even though the kitchen had already closed, Andrea went out of his way to prepare a plate of pasta just for her. Thank you, Andrea, for your kindness and generosity. My daughter truly enjoyed her meal, and your thoughtfulness made our evening even more memorable. You have a beautiful restaurant, and we can’t wait to come back and enjoy your full menu on our next visit to Montepulciano. Highly recommended!

Great food. Staff was very attentive and food was very delicious and servings were large. Special mention to Mery who made sure everything was perfect. Eat here when at montepulciano